Frequently Asked Questions

Last updated 2026.

How does ordering work?

Browse the shop or use "Choose Your Team" to build your order, add it to your cart, and submit the order form. You're not charged automatically — we'll follow up by email or phone to confirm your total and arrange payment before anything ships.

How do I pay?

We currently accept ACH bank transfer, Venmo, Cash App, PayPal, and cash. Credit/debit card payment is coming soon. We'll send payment details after confirming your order.

How long does shipping take?

Orders take 2–3 business days to process after payment, then 10–14 days to arrive for orders under 5 items, or 3–7 days for orders of 5 or more. Shipping is free. See our Shipping Policy for details.

What sizes do you carry?

Adult sizes S–4XL and kids sizes (16–28) depending on the item. Check our Size Guide before ordering — fan-style jerseys tend to run true to size, while player-version (slim fit) jerseys run noticeably smaller (size up two sizes from your usual fan-cut). If you're ever between two sizes, go with the larger one.

Can I add a name and number?

Yes — most jerseys offer an "Add name & number" option at checkout for an extra $5. Double-check spelling and numbers when you order, since custom items usually can't be changed once production starts.

What if I ordered the wrong size, or want to return something?

We accept returns within 30 days of delivery for sizing issues or quality control problems, as long as tags are still attached — we can't accept returns for a change of mind. See our Return Policy for full details, or email ot18apparel@gmail.com to start one.

Do you carry a team or item that's not on the site?

Probably — use the "don't see your team?" note on the Choose Your Team page, or email us at ot18apparel@gmail.com, and we'll look into sourcing it.